Privacy Policy
*Effective Date:* December 6, 2025
*Last Updated:* December 6, 2025
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## Our Commitment to Your Privacy
At Varni Diamonds, we understand that trust is the foundation of every successful business relationship. We are deeply committed to protecting the privacy, confidentiality, and security of all information entrusted to us by our valued clients. This Privacy Policy explains how we collect, use, protect, and handle your personal information and design assets.
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## 1. Information We Collect
We collect only the information necessary to provide our services effectively:
### Personal Information
- Full name and contact details (phone number, email address, mailing address)
- Business information (company name, tax identification numbers if applicable)
- Payment and transaction details
- Communication records and correspondence
### Design Information
- Design specifications, sketches, CAD files, or reference images provided by you
- Product requirements and customization preferences
- Order details and project timelines
### Technical Information
- Website usage data (cookies, IP addresses, browser type) when you visit our website
- Device information for service optimization
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## 2. How We Use Your Information
Your information is used exclusively for the following purposes:
- *Order Fulfillment:* Processing and completing your diamond and gold orders
- *Communication:* Keeping you informed about order status, delivery updates, and inquiries
- *Quality Assurance:* Ensuring your specifications are met accurately
- *Record Keeping:* Maintaining transaction history and documentation for authenticity and certification
- *Service Improvement:* Enhancing our customer experience and operational efficiency
- *Legal Compliance:* Meeting regulatory requirements related to precious metals and gems trading
We *never* use your information for marketing to third parties, unsolicited promotions, or any purpose unrelated to your order.
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## 3. Protection of Your Designs
Your creative vision is precious and proprietary. We treat all design information with the utmost care:
### Design Ownership
- All designs, concepts, sketches, CAD files, and reference materials provided by you remain *your exclusive property*
- Varni Diamonds makes no claim to ownership, copyright, or intellectual property rights over any client designs
- Your designs will never be reproduced, replicated, or used for any purpose beyond your specific order
### Design Confidentiality
- Designs are stored securely in encrypted, password-protected systems
- Access to design files is restricted to authorized personnel only
- Designs are *never* shared with competitors, other clients, or unauthorized third parties
- We implement strict non-disclosure protocols within our organization
### Controlled Sharing with Allocated Jewellers
- Designs are shared *only* with the specific jeweller(s) assigned to execute your order
- Jewellers are carefully vetted and bound by confidentiality agreements
- Designs are provided strictly for production purposes related to your order
- Upon project completion, jewellers are required to delete or return all design materials
- We maintain records of which jewellers have access to which designs for accountability
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## 4. Client Information Privacy
### Confidentiality Guarantee
- All personal and business information you share with us is treated as *strictly confidential*
- We do not sell, rent, trade, lease, or disclose your information to any external parties
- Your contact details will never be added to third-party marketing lists
- We respect your privacy as we would expect ours to be respected
### Internal Use Only
- Client data is accessible only to authorized Varni Diamonds personnel who require it to serve you
- Our team members are trained in privacy protocols and bound by confidentiality obligations
- Information is compartmentalized on a need-to-know basis
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## 5. Data Security Measures
We implement comprehensive security measures to protect your information:
### Technical Safeguards
- Industry-standard encryption for data transmission and storage
- Secure servers with firewall protection and intrusion detection
- Regular security audits and vulnerability assessments
- Secure backup systems with encrypted redundancy
### Physical Safeguards
- Restricted access to physical files and storage areas
- Surveillance and access control systems at our premises
- Secure handling protocols for design documents and client records
### Administrative Safeguards
- Confidentiality agreements with all staff and partners
- Regular privacy and security training for employees
- Clear data handling policies and procedures
- Incident response protocols for any security concerns
### Third-Party Security
- Allocated jewellers are required to maintain equivalent security standards
- Confidentiality agreements are mandatory before any information sharing
- We audit partner compliance with our privacy requirements
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## 6. Business Scope and Transparency
To ensure complete clarity about our services:
- *What We Do:* Varni Diamonds specializes in supplying premium diamonds and certified gold
- *What We Don't Do:* We do not design jewellery, create original designs, or manufacture jewellery in-house
- *Our Role:* We fulfill orders by adding quality diamonds and gold to designs chosen or provided by you
- *Your Role:* You provide or select the designs; we bring them to life with authentic materials
This clear scope ensures there is no confusion about intellectual property, design ownership, or our operational boundaries.
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## 7. Data Retention
- *Active Orders:* Information is retained throughout the order process and delivery
- *Completed Orders:* Records are maintained for authentication, warranty, certification, and legal compliance purposes
- *Retention Period:* Client information is retained for a minimum period as required by law, typically 7 years for commercial transactions
- *Secure Disposal:* When information is no longer needed, it is securely destroyed or permanently deleted
- *Right to Deletion:* You may request deletion of your information, subject to legal record-keeping requirements
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## 8. Your Rights and Choices
You have the following rights regarding your information:
- *Access:* Request copies of the personal information we hold about you
- *Correction:* Request corrections to any inaccurate or incomplete information
- *Deletion:* Request deletion of your information (subject to legal obligations)
- *Objection:* Object to certain uses of your information
- *Portability:* Request your data in a structured, commonly used format
- *Opt-Out:* Decline marketing communications (we rarely send these anyway)
To exercise any of these rights, please contact us using the details provided below.
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## 9. Cookies and Website Technology
Our website may use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Ensure website security
You can control cookie settings through your browser preferences. Disabling cookies may affect certain website features.
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## 10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any information.
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## 11. Children's Privacy
Our services are intended for adults and businesses. We do not knowingly collect information from individuals under 18 years of age without parental consent.
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## 12. International Data Transfers
If you are located outside the UAE, please note that your information may be transferred to and processed in the United Arab Emirates, where our operations are based. We ensure appropriate safeguards are in place for such transfers.
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## 13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or business operations. Any material changes will be communicated to our clients through:
- Email notification to your registered email address
- Prominent notice on our website
- Direct communication for active orders
The "Last Updated" date at the top of this policy indicates when changes were last made. We encourage you to review this policy periodically.
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## 14. Legal Compliance
Varni Diamonds complies with all applicable data protection and privacy laws in the United Arab Emirates and international regulations where relevant. We cooperate with regulatory authorities as required by law.
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## 15. Your Consent
By engaging with Varni Diamonds—whether through placing an order, sharing design information, or communicating with us—you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.
If you do not agree with any aspect of this policy, please contact us to discuss your concerns before proceeding with our services.
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## 16. Contact Us
We welcome your questions, concerns, or requests regarding this Privacy Policy or how we handle your information.
*Varni Diamonds*
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]
Website: [Your Website URL]
*Privacy Officer:* [Name/Title if applicable]
For privacy-related inquiries, please clearly mark your communication as "Privacy Policy Inquiry" to ensure prompt attention.
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## Our Promise to You
At Varni Diamonds, your trust is our most valuable asset. We are committed to:
✓ Protecting your personal information with the highest standards of security
✓ Safeguarding your design concepts as proprietary and confidential
✓ Maintaining transparency in all our business practices
✓ Providing quality diamonds and certified gold that meet your exact specifications
✓ Building long-term relationships based on integrity and respect
Thank you for choosing Varni Diamonds. Your privacy and satisfaction are at the heart of everything we do.
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This Privacy Policy is legally binding and forms part of our terms of engagement with clients.
